Contact
Email pause.support@gmail.com and we'll get back to you. Including your device model and iOS version helps us help you faster.
Common Questions
Is my data private?
Yes. Your data is stored only on your device. Nothing is sent anywhere unless you choose to turn on AI Insights. There's no account and no login.
How do I delete my data?
Open Settings inside the app and tap "Reset all data" to permanently erase your logs and profile from your device. Deleting the app also removes its data.
Do I need to pay?
Pause is free for 30 days with full access, including built-in AI. After the trial, a one-time purchase keeps the app. Built-in AI is an optional monthly subscription — or you can use your own AI key, Apple Intelligence, or no AI at all.
What are the AI options?
Built-in AI (via an anonymised proxy), Apple Intelligence (on-device), your own API key, or none. The app is fully functional without AI.
Does Pause give medical advice?
No. Pause is a personal tracking and insight tool, not a medical device, and does not provide medical advice, diagnosis, or treatment. Always speak to a qualified healthcare professional about your health.
How do I restore a purchase?
On a new device or after reinstalling, open Settings inside the app and tap "Restore Purchases" (also available on the unlock screen).
Privacy
Read our full Privacy Policy.